Sometimes, unwillingly, we have to cancel our travel plans. At that time, understanding Avelo Airlines Cancellation policy becomes important. Knowing the cancellation regulations and charges of the airlines can save your lot of time, money, and unnecessary stress. In this informative blog, we will provide you with detailed information about the cancellation policy. Whether you have booked a domestic or international flight, we will let you know the applicable charges and the refund policy. So that tourists can travel confidently without any hassle. So, come on and let’s discover the cancellation policy of the airlines together.
What is Avelo Airlines Cancellation Policy?
The cancellation policy of Avelo Airlines is designed to be easily understood by passengers. In this policy, passengers get the chance to cancel their tickets within 24 hours before the flight departure.
Here are some of the important regulations that passengers need to follow to cancel their ticket:
- Passengers can cancel their tickets 15 minutes before the flight departure.
- Travellers can also avail the Avelo cash as a travel credit for their future travel.
- Avelo Cash operates under two restrictions:
- Users cannot transfer it to others, and
- They cannot receive cash refunds for it.
- Passengers can also purchase the AveloFlex service for $5.
- Within 24hours window, non-refundable tickets holders can also get a refund.
Avelo Airlines 24-hour Cancellation of Flights:
With the 24-hour cancellation window, flight cancellations becomes more easier. This special window is for those who hate hassle. Although there are some regulations to be followed, which are discussed below:
- In this window, all the travellers are eligible for the refund, irrespective of their fare type.
- Passengers can also get a complete refund if they cancel their tickets within 7 days of flight departure.
How to Cancel Your Avelo Tickets?
In the cancellation policy of Avelo Airlines, there are multiple ways to cancel your ticket. Below are the various processes to cancel your flight:
Online Cancellation:
- First, visit the official website of Avelo Airlines.
- Then click on the ‘My Trips’ option.
- Insert your ticket confirmation number and your last name.
- Then select your desired flight that you want to cancel.
- At last, follow the prompt to confirm your cancellation.
Offline Cancellation:
Passengers can also cancel their Avelo tickets offline by simply calling the customer service number or by visiting the ticket counter of Avelo Airlines. This method is useful for those who booking involves the special services or itinerary changes.
Through Phone Call:
Travellers can also cancel their tickets by phone call on (346) 616-9500. You just have to tell the agent your ticket details, and they will help you with the ticket cancellation process. But if the passenger opts for this process of cancellation, then they have to pay $25 per cancellation.
What are the Cancellation Charges?
The cancellation charges of Avelo Airlines depend on the different routes and fare type chosen. So, it is important to understand the different charges applicable. Below are the cancellation charges given:
For Reservations Booked Before 1/30/26 or With AveloFlex®
|
Time Before Departure |
Change / Cancellation Fee |
|---|---|
|
More than 60 days |
No fee |
|
8–60 days |
25% of the total booking value |
|
24 hours–7 days |
50% of the total booking value |
|
15 minutes–24 hours |
75% of the total booking value |
|
Less than 15 minutes |
Not permitted |
For Reservations Booked On or After 1/30/26 Without AveloFlex®
|
Time Before Departure |
Change / Cancellation Fee |
|---|---|
|
More than 60 days |
10% of the total booking value |
|
8–60 days |
50% of the total booking value |
|
24 hours–7 days |
75% of the total booking value |
|
15 minutes–24 hours |
90% of the total booking value |
|
Less than 15 minutes |
Not permitted |
How Much Time Do Customers Get Their Refund?
The refund process of the airlines depends on the payment method and different fare types. The timings of the refund with their different payment mode is mentioned below:
- Through Credit/Debit Card- If your payment has been made through a credit/debit card, then your payment will be processed within 7 to 14 days.
- Through Travel Credits- These types of credits may be transferred shortly after the cancellation.
- Through Cash- If the ticket payment has been made through cash, then it may take at least 20 business days to get your refund.
What if Avelo Airlines Cancelled Your Flight?
Avelo Airlines most often cancels its flights due to bad weather conditions, technical issues in the plane, and sometimes due to the safety reasons of the passengers. If by chance airlines cancel your flight, the passengers can take immediate actions given below:
- Full refund will be initiated to the travellers if airline cancels their flight.
- You can also rebook the flight. But it may apply the additional charges.
- Passengers can also use their travel credits in these types of cases.
Although airlines notify the passengers via email or text messages. But it is essential to take a step immediately if your flight is canceled by the airlines.
Some Tips to Remember Before Cancelling Your Avelo Tickets
Before cancelling your reservation, there are some important points that passengers need to keep in mind, which are:
- Cancel your tickets within 24-hours risk-free window to avoid any extra charges.
- Take a look at all the fare rules of the airlines before cancellation.
- Check all your travel credits and the payment method to get an easy refund.
- Always monitor flight status regularly.
- In case of ticket cancellation, try to call early to the customer service early during the peak seasons.
Conclusion:
The Avelo Airlines cancellation policy is easy and simple to understand. Passengers only need to check their ticket timings and the fare rules. Under 24hours risk free window of the airlines, all the passengers can get a full refund. The cancellation rules together with the associated cancellation fees and all refund policies need to be understood because this knowledge will save you a substantial amount of time. Avelo Airlines enables its passengers to complete their travel plans through the combination of two elements which help them make better travel decisions.
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